Help Center

How can we assist you?

Find answers to common questions, learn how to use Pinbar AI, and get support.

Browse by Topic

Getting Started

New to Pinbar AI? Start here.

Pricing & Billing

Understand our pricing and manage payments.

Payments & GST

Payment methods, GST, and invoicing.

Referral Program

Earn rewards by referring traders.

Subscription Management

Manage plans, upgrades, and cancellations.

Data & Privacy

Your data security and privacy rights.

Common Issues

Solutions to frequently reported problems.

Frequently Asked Questions

Need Further Assistance?

Email Support

Get help via email. We typically respond within 24 hours.

info@pinbar.ai

AI Chat Support

Chat with our AI assistant for instant answers 24/7.

AI chat assists with platform usage and FAQs only. It does not provide trading, investment, or financial advice.

All inquiries: Contact info@pinbar.ai

Expected response time: Within 24 business hours

Support Scope Notice

Pinbar AI support is limited to platform usage, billing, account management, and technical issues. We do not provide trading advice, market guidance, stock recommendations, or investment support.