Help Article

Incorrect P&L Displayed

P&L Display Issues

If P&L doesn't match your broker, here's why and how to fix it.

Common Causes

Partial Sync

  • Not all trades synced yet
  • Click Refresh to update

Different Calculation Method

  • We use trade-level P&L
  • Broker may show position-level

How We Calculate

For completed trades:

  • P&L = (Exit Price - Entry Price) × Quantity
  • Adjusted for buy/sell direction

Report Issues

Email info@pinbar.ai with:

  • Trade details (symbol, date)
  • Our displayed P&L
  • Broker's P&L
  • Screenshot if possible

Need further assistance?

Our support team is available to assist you

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