Help Article
Broker Connection Failed
Fixing Broker Connection Errors
Can't connect your broker? Try these solutions.
Common Errors
"Invalid API Key"
- Double-check key in broker portal
- Ensure no extra spaces when pasting
- Regenerate key if needed
"Authentication Failed"
- Credentials may be incorrect
- For Angel One: Ensure TOTP is current
- Try fresh credentials
Step-by-Step Fix
- Remove existing connection
- Verify broker credentials
- Reconnect fresh
Still Failing?
Email info@pinbar.ai with:
- Broker name
- Error message (screenshot helps)
- Steps you've tried