Acceptable Use Policy

1. Scope

This Acceptable Use Policy (AUP) governs use of the Pinbar AI website, mobile apps, APIs (REST + SDK), webhooks, AI features, and all integrations. By using the service you agree to follow this AUP. The AUP is incorporated by reference into theTerms of Service.

2. Prohibited Activities

• Using Pinbar AI to provide financial, investment, or trading advice to third parties
• Attempting to circumvent rate limits, billing, or RLS access controls
• Reverse-engineering API keys, JWTs, edge function code, or AI model prompts
• Uploading malware, exploits, or content that violates Indian law or third-party rights
• Scraping Pinbar AI content or competitor data
• Using broker / exchange connectors for any purpose other than your own trade journaling
• Sharing accounts, API keys, or webhook secrets with unauthorised parties
• Attempting to interfere with service availability (DoS, flooding, large unbounded queries)
• Using the AI Coach to generate buy/sell recommendations and re-publish them as advice
• Training derivative AI models on Pinbar AI outputs without written consent

3. Rate Limits

Rate limits protect platform stability for all users. Documented tiers:

• AI assistant: 30 messages / hour / user
• Trade sync: minimum 2 minute interval / broker connection
• Enterprise REST API: per-tier limits documented in /enterprise/docs
• Webhook retries: exponential backoff, capped at 5 attempts

4. Enforcement

Violations may result in API key revocation, account suspension, or termination without refund. We may also cooperate with law-enforcement requests where legally compelled. Repeat or severe violations trigger immediate suspension.

5. Reporting Abuse

Report violations or security issues toabuse@pinbar.ai orsecurity@pinbar.ai. We acknowledge reports within 2 business days.