Trust & Transparency

Pinbar AI is built with trust as a core principle. We believe in being clear about what we do, what we don't do, and how we operate.

Read-Only Access

Pinbar AI operates on a strict read-only model. This means:

We can view your trade history
We can analyze your positions
We cannot place, modify, or cancel trades
We cannot access or move your funds
We cannot execute any orders
All capital remains with your broker

What Pinbar AI Is & Is Not

Pinbar AI IS

  • An AI-powered trading journal
  • A performance analytics platform
  • A behavior and discipline observation tool
  • An educational and informational resource

Pinbar AI IS NOT

  • A trading platform or execution engine
  • A signal provider or tip service
  • An investment advisory service
  • A portfolio management service

Regulatory Positioning

Pinbar AI is NOT a SEBI-registered investment advisor.

  • We do not provide buy, sell, or hold recommendations
  • We do not guarantee profit or performance
  • All analysis is educational and informational only
  • Users are responsible for their own trading decisions

Pinbar AI is designed to comply with Indian regulations. We operate as an analytics and journaling tool, not as a financial advisor or trading platform.

Data Accuracy & Integrity

  • Trade data comes directly from broker APIs, not user input
  • Only executed trades are analyzed; pending or cancelled orders are excluded
  • No fabricated or simulated data is used unless clearly labeled
  • Sample size limitations are disclosed transparently in all analytics

Security & Data Protection

Encryption

All data is encrypted in transit (TLS 1.3) and at rest (AES-256)

Minimal Collection

We collect only the data necessary for analytics; nothing more

Access Control

Restricted internal access with role-based permissions

Credential Safety

Broker passwords are never stored; we use OAuth tokens only

Pricing Transparency

  • Pay-only-when-you-trade: No charges until a trade is completed
  • No forced subscriptions: Optional prepaid packs available, never required
  • No hidden fees: All charges are disclosed upfront
  • GST included: All prices shown include 18% GST
  • No trading = No charge: If you don't trade, you pay nothing

Responsible AI Usage

Our AI is designed to help traders understand their own behavior, not to predict markets.

AI Does

  • Detect behavioral patterns
  • Identify emotional trading
  • Provide reflective analysis
  • Track performance metrics

AI Does NOT

  • Predict market movements
  • Give trading signals
  • Recommend specific trades
  • Provide investment advice

Uptime & Reliability

Pinbar AI targets 99.9% monthly uptime for Enterprise customers, with service credits applied automatically if we fall short. Live system status and historical incident reports are public.

Contact & Accountability

We are committed to transparency and accountability. For any questions, concerns, or feedback regarding our practices, please contact us.

info@pinbar.ai

Trust is earned over time. Pinbar AI is committed to building long-term relationships with traders, brokers, and regulators through consistent, honest, and transparent practices.