Help Article
Razorpay Payment Security
How Your Payments Are Protected
We use Razorpay, India's leading payment gateway, for secure payment processing.
Razorpay Compliance
- PCI-DSS Level 1: Highest security standard
- RBI Authorized: Licensed payment aggregator
- Bank-Grade Encryption: 256-bit SSL
What We DON'T Store
- Full card numbers
- CVV/CVC codes
- Card expiry dates
- UPI PINs
- Net banking passwords
What We Store
- Tokenized card references (for recurring)
- Last 4 digits (for display)
- UPI VPA (for recurring)
- Transaction IDs
Secure Transaction Flow
- You enter payment details on Razorpay's secure page
- Razorpay processes the payment
- We receive only confirmation (no sensitive data)
- Transaction recorded in your account
Fraud Protection
- Real-time fraud detection
- 3D Secure for cards
- UPI PIN verification
- Bank OTP validation
Disputes & Chargebacks
- Contact us first at info@pinbar.ai
- We resolve most issues within 3-5 days
- Chargeback support if needed
Important Note
Razorpay is our payment processor. They are not responsible for Pinbar AI services—only for secure payment processing.